FAQ'S

Q Can eGO bikes be used as mobility scooters?
A We have sold eGO scooters and trikes for use as mobility scooters. however we are unsure as the legality of this.

Q Do your scooters and trikes come with a certificate of conformity?
A Yes, once purchased we are able to email the certificate to you.

Q How long will my scooter take to arrive?
A  We aim to dispatch within 2 working days (depending on options purchased) and provide a tracking number whenever possible. 

Q What If I change my mind?
A Please refer to our returns page for more information.

Q  Are eGO bikes allowed in cycle lanes?
A Please check with your local authority. More details can be found HERE

Q  Can eGO bikes be registered as “road legal”?
A Our "Road" Scooters are able to be regestered with the DVLA. More details on UK law can be foundHERE

Q  Can I have a test ride before I buy?
A Yes just ask, we will try our best to accommodate any test rides at our showroom in Ilkeston, Derbyshire. 

Q  Can I arrange my own shipping or collect myself?
A Yes just select collection or customer arranged shipping at the checkout, all we ask is to have a timeframe that has been arranged with us.

 

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